Terms & Conditions

Pour la version en français, cliquez ici : Termes & Conditions


Disclaimer of liability and acceptance of risks


- Creating a personal account:

By registering, I understand that I am creating a profile on the Spin Énergie studio website. This profile will allow me to purchase one or more series or subscriptions offered (giving access to the "Classes") by the Spin Énergie studio.  I acknowledge that any series or subscription purchased through the profile will give me access to the Services (as defined below) and is subject to the terms and conditions set out herein.


My account and all resulting benefits are personal and not transferable. I, therefore, undertake not to lend or give access to my account information to any other person and I acknowledge that I must comply with the Personal Information Privacy Policy.


"Personal Information" means any information, such as your name, date of birth, home address or e-mail address, that can be used to identify you. You may access and browse our website without providing any "Confidential Information", all in accordance with this Privacy Policy. However, if you decide to register for any Services offered by the website such as newsletter subscriptions or Series purchases, you must necessarily provide us with certain Personal Information. The Personal Information thus provided will only be used for the purposes explained when such information has been requested. Only the Studio Representatives (as defined below) will have access to this information. For the purposes of these Terms and Conditions, the word "Representative" includes all and any affiliates of the Studio and/or owners, shareholders, officers, directors, employees, advisors, and/or other agents. We may use your Personal Information to communicate with you, to send you documents or other information for marketing or promotional purposes, to inform you of new features, products and Services offered by the Studio or to respond to your comments and inquiries. We may also use your Personal Information to collect information for statistics and website traffic to improve your experience and website content and the Services offered by the Studio. We do not distribute or sell your Personal Information to independent third parties. However, we may transfer the information in our database to comply with legal requirements, to protect the security and integrity of our database, to take preventive measures against any legal liability, or in the event of a sale, merger, reorganization, dissolution or similar event. Before any transfer, distribution or disclosure of your Personal Information to a third party, we will require that the third party make a commitment to take appropriate preventive measures to protect such information. As a result, we are entitled to transfer your Personal Information to authorized administrators when required by law. We strive to protect the confidentiality of your Personal Information, but you should understand that absolute security does not exist on the Internet. We use and store your Personal Information for as long as reasonably necessary, and only for the purposes for which it was collected. We use industry standard practices to maintain the confidentiality of your Personal Information.


- Purchase and use of the series:

I acknowledge that any purchase of series is a "final sale" and therefore non-refundable, and is subject to the application of applicable laws. From one week to the next, class schedules and coaches may vary.


In order to participate in a class, I understand that I must book online on the website, by phone or in person. If I decide to cancel a booking, I undertake to cancel it before 6 p.m. on the day before the class booked. Otherwise, I acknowledge that the reserved class will be considered used and that I will not be authorized to report it. A cancellation fee of ten dollars ($10) will be applied to the accounts of all members with an unlimited membership who cancel their booked class after 6:00 p.m. on the day before the booked class in question.


For security reason, we reserve the right to refuse access to a member who wishes to enter a class that is in progress for more than 8 minutes without refund.


If you are unable to benefit from Spin Energy (defined below) for a valid medical reason (supported by a note from a medical practitioner), we will extend the validity period of the purchased series, free of charge, equivalent to the same duration during which you were unable to benefit from the Services.


For reasons of security and technicality of the studio equipment, access to the classes is restricted to persons 16 years of age and over (accompanied by a letter of consent from a parent) and over 5 feet tall.


- Member responsibilities:

I undertake to faithfully and diligently comply with the Studio's Rules and Regulations posted on Spin Énergie's premises. I acknowledge that the Rules and Regulations may be amended at any time and I undertake to check them periodically in order to familiarize myself with any changes made and posted on the Studio's premises. I understand that failure to follow and comply with the Rules and Regulations will result in the issuance of verbal and/or written warnings against me, recorded in my file, and may result in a refusal by the Studio to provide its Services to me.


By signing this document (which I accept by checking the box when creating the online account), I acknowledge and accept that the practice of physical activity such as cycling and the use of the facilities for this purpose involve certain risks and dangers and I assume full responsibility for any damage and incidents that may occur. I declare that I am in adequate physical condition or have consulted a doctor to personally ensure that I can participate in this type of physical exercise.


I hereby declare that I have been notified and informed of the risks inherent in the practice of sports and/or fitness activities, such as, but not limited to, cardiovascular accident, dizziness, loss of consciousness, injuries due to falling or other movements (sprain, strain, fracture, etc.) and even death.


Consequently, I understand that I must refrain from engaging in any physical activity and that I must consult a doctor and receive his approval before engaging in such activities if I suffer from heart problems, hypertension, hypotension, chest or heart pain, dizziness, weakness, bone or joint disorders or any other health problem that could prevent me from participating in a physical activity offered by the Spin Energy studio.


Consequently, unless subsequently caused by gross negligence or wilful misconduct of the Studio, I release Spin Énergie and its owners, employees, members, representatives and agents from any liability arising from any injury, health problem or death caused as a result of my participation in an activity offered by Spin Énergie and I release them from any claim, loss, injury or damage resulting directly or indirectly from the use of the Spin Énergie studio facilities or any activity offered by it. This commitment also applies to heirs, successors and assigns.


- Website :

We do not provide any guarantee as the accuracy of the content of this website. You will understand that this website may contain inaccuracies or errors, so we are not responsible for such inaccuracies or errors.


From time to time, the website may contain links from third parties or hyperlinks to other websites. These links are provided for your convenience and to provide you with more information. You will understand that we are not responsible for the content of these links and hyperlinks, and therefore have no control over them.


Our website uses "cookies" to track the browsing preferences of our users. A "cookie" is what allows our website to remember you when you return. You can change your browser settings to disable cookies. When you deactivate, you can access most of the Services offered by our website, but you will not be able to take advantage of the full range of Services.


I acknowledge that I have received a copy of these Terms and Conditions and further acknowledge that the Studio reserves the right to make changes. I, therefore, undertake to review these Terms and Conditions regularly in order to familiarize myself with any changes made.



The consumer (you) may cancel this contract without charge or penalty before the merchant (the Studio) has begun the performance of this principal obligation by sending the form attached hereto or another notice in writing for that purpose (see Schedule A for such form) to the merchant.

If the merchant has begun to perform its principal obligation, the consumer may cancel this contract within a time period equal to 1/10 of the duration prescribed in this contract by sending the attached form or another notice in writing for that purpose to the merchant. Such time period shall begin at the time the merchant begins to perform his principal obligation. In that case, the merchant may not exact from the consumer payment of any sum greater than one-tenth of the total price prescribed in the contract.

The contract is cancelled, without further formality, upon the sending of the form or notice.

Within ten (10) days following the cancellation info this contract, the merchant must restore to the consumer the money he owes him.

It is in the consumer’s interest to refer to Sections 197 to 205 of the Consumer protection Act (R.S.Q. C. P-40.1) and, where necessary, to communicate with the Office de la protection du consommateur.