Last updated: June 21, 2026

1. Introduction

Spin Énergie (“we”, “us”, “our”) is committed to protecting the privacy and personal information of its clients, members, employees, and website users.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information in accordance with the Act Respecting the Protection of Personal Information in the Private Sector (Québec), including amendments introduced by Law 25.

By using our services, website, or platforms, you consent to the practices described in this Policy.

2. Personal Information We Collect

We collect only the information necessary to provide our services and operate our business.

a) Identification & Contact Information

• Full name
• Email address
• Phone number
• Date of birth

b) Health & Safety Information

• Limited medical or health-related information relevant to safe participation in fitness activities
• This information is provided voluntarily and used solely for safety purposes

c) Payment & Transaction Information

• Billing address
• Payment method details

Important: Payment information is processed securely by third-party providers. Spin Énergie does not store full credit card numbers.

d) Usage & Technical Data

• Class attendance and booking history
• Website usage data (IP address, browser type, device type, session data)

3. Third-Party Service Providers

Spin Énergie relies on trusted third parties to deliver its services:

a) Zingfit

We use Zingfit as our booking, membership management, and client account platform.
Zingfit processes personal information on our behalf strictly for operational purposes and in accordance with its own privacy and security standards.

b) Stripe

We use Stripe for secure payment processing.
Payment information is encrypted and handled directly by Stripe in compliance with PCI-DSS standards. Spin Énergie does not have access to full payment card details.

4. Use of Personal Information

Personal information is used for the following purposes:

• Creating and managing client accounts
• Processing class bookings and memberships
• Processing payments and invoices
• Communicating service updates, confirmations, and important notices
• Improving our services and user experience
• Meeting legal and regulatory obligations

Marketing communications are sent only where permitted, and you may opt out at any time.

Spin Énergie does not knowingly collect personal information from children under 14 years of age.

5. Information Sharing & Disclosure

We do not sell, rent, or trade personal information.

Information may be disclosed only:

• To authorized employees or contractors who require access to perform their duties
• To service providers (e.g., Zingfit, Stripe) under confidentiality and data-protection obligations
• When required by law, court order, or regulatory authority

6. Security Measures

Spin Énergie implements reasonable physical, administrative, and technological safeguards to protect personal information, including:

• Secure systems and encrypted data transmission
• Restricted access based on role and necessity
• Confidentiality obligations for staff and service providers

Confidentiality Incident Registry

In compliance with Law 25:

• A registry of confidentiality incidents is maintained
• Any incident presenting a serious risk of harm will be reported to affected individuals and the Commission d’accès à l’information du Québec, as required

7. Retention and Destruction of Information

• Personal information is retained only for as long as necessary to fulfill its purpose or meet legal requirements
• Once no longer required, information is securely destroyed or anonymized

8. Access, Correction, and Control

You have the right to:

• Access your personal information
• Request corrections or updates
• Request deletion, subject to legal retention obligations

Most information can be managed directly through your online account.
For formal requests, contact our Privacy Officer at info@spinenergie.com.

Reasonable fees may apply for complex access requests.

9. Website Use & Cookies

Our website collects limited technical data for security and performance purposes, including:

• IP address
• Browser and device type
• Navigation and session data

Cookies are used for essential site functionality such as:

• Account login
• Session management
• Navigation

Disabling cookies may affect site functionality. Cookie preferences can be managed through your browser.

10. SMS and Mobile Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All
other categories exclude text messaging originator opt-in data and consent; this information will not be
shared with any third parties.

11. Consent

By providing personal information or using our services, you consent to its collection, use, and disclosure as described in this Policy.

Express consent will be obtained where required by law.
You may withdraw consent by closing your account, subject to legal and contractual obligations.

12. Changes to This Policy

Spin Énergie reserves the right to modify this Privacy Policy at any time.
Changes take effect upon publication on our website.

13. Contact & Privacy Officer

Spin Énergie has appointed a Privacy Officer responsible for compliance and inquiries.

Privacy Officer: info@spinenergie.com

You may also consult the Commission d’accès à l’information du Québec for more information about your privacy rights.

14. Governing Law

This Policy is governed by the laws of the Province of Québec and applicable Canadian laws.

In the event of a discrepancy between language versions, the French version shall prevail, in accordance with Québec law.